Speaking

Prompt: Imagine you are calling a pizza delivery service and the worker on the line has poor customer service.  How would you respond to this person?  What would you do to solve the issue?


Sociocultural Ability

5- the message is socioculturally appropriate, reflects the situation clearly

4- the message is for the most part socioculturally appropriate, reflects the situation relatively clearly, and/or
    contains the proper amount of information

3- the message is somewhat lacking in sociocultural appropriateness, calls for some interpretation to be
    understood, and/or contains too much or too little information

2- the message is mostly lacking in sociocultural appropriateness, calls for much interpretation to be
     understood, and/or contains too much or too little information

1- the message is completely lacking in sociocultural appropriateness, is not clear, and/or contains far too
     much or too little information


Sociolinguistic Ability

5- the speaker uses linguistic forms that are fully appropriate for expressing the intended speech act

4- the speaker uses linguistic forms that are mostly appropriate for expressing the intended speech act

3- there is some use of inappropriate linguistic forms for expressing the speech act

2- there is substantial use of inappropriate linguistic forms for expressing the speech act

1- there is continuous use of inappropriate linguistic forms for expressing the speech act


Grammatical Ability

5- no major or minor errors in structure or vocabulary

4- no major errors and only several minor ones

3- several major errors and a fair number of minor ones

2- a somewhat frequent number of major and minor errors

1- frequent major and minor errors



SOLOM Checklist